Shipping Information

At CraveMe EqualsWeβ„’, we aim to make your shopping experience as smooth as possible, starting from the moment you place your order. Our shipping policy explains how we handle, process, and ship your items to ensure they arrive quickly and securely.

Our Shipping Approach

We focus on providing efficient delivery with minimal environmental impact. Many of our items ship directly from trusted manufacturers and regional fulfillment centers, allowing us to:

  • Offer reliable, thoughtfully designed products

  • Maintain fair prices, free from retail markups

  • Reduce packaging waste and support sustainability

We appreciate your understanding as we work to provide smarter, eco-conscious deliveries.

Order Processing & Shipping Costs

Each order is carefully processed:

  • Processing Time: Please allow 2–5 business days for review, quality checks, and packaging.

  • High-Demand Periods: During holidays or special promotions, processing may take up to 6 business days.

  • Shipping Fee: A flat rate of $6.99 applies to all orders, regardless of location.

Estimated Delivery Time

Delivery times vary based on location and fulfillment center:

  • United States: 8 – 14 business days

  • Canada / United Kingdom / Australia: 10 – 16 business days

  • Other International Locations: 14 – 21 business days

Note: Delivery times may be affected by high-volume seasons or customs processing.

Order Tracking

Once your order ships, we’ll send you an email with tracking information. Please allow 1–3 business days for tracking updates to become active. A delayed update does not mean your order is lost; it’s still on its way!

International Shipments & Customs

For international orders, shipments are sent DDU (Delivered Duty Unpaid), meaning:

  • Any customs duties, import taxes, or additional fees are the responsibility of the customer

  • CraveMe EqualsWeβ„’ is not responsible for delays caused by customs processing

Customs fees are typically minimal for small home and lifestyle products, but they vary by country.

Order Changes & Cancellations

To make sure your products arrive quickly, we process orders rapidly. If you need to change shipping details or cancel an order, please contact us at:
πŸ“§ service@elmiquestyle.com within 12 hours of purchase.

Orders in processing cannot be modified or canceled.

Lost or Damaged Packages

We care about your experience:

  • Damaged Items: If your package is damaged, send us a photo within 72 hours of delivery. We’ll send a replacement at no extra cost.

  • Lost Packages: If the carrier confirms your package is lost, we will ship a replacement free of charge.

Thank you for choosing CraveMe EqualsWeβ„’. We are committed to delivering your products securely, sustainably, and reliably, so you can enjoy life’s special moments.